How the product works
Demonstrations show what the product does and where it fits into everyday life.
Ecommerce Social Media Management in Dubai
Help more shoppers discover your products, choose what to buy and return to your brand.
Lunasol plans, creates and publishes social content for online stores, handles routine replies and reviews performance. We connect product demonstrations, launches and brand stories with clear routes to your store.
From our studio.To your feed.
LUNASOL / STUDIO
LUNASOL / STUDIO
LUNASOL / STUDIO
Show shoppers the details that help them choose
Which option suits them
Comparisons make differences between sizes, materials, features or variants easier to understand.
How to use or style it
Practical ideas give people a reason to save the post, return to it and explore the product.
Where to find it
Clear captions tell shoppers what to explore next. Profile links and other suitable platform features guide them to the relevant product or collection.
Give people reasons to follow your brand
Your point of view
Share ideas connected to the way your customers use the products. A sports brand might explore training routines; a homeware brand could share practical ideas for different rooms.
The people and details behind the products
Introduce design decisions, making processes or the team behind the range where these are part of your real story.
New reasons to return
Connect launches, restocks and seasonal collections with the ways customers shop and use your products.
Content planned around your range and retail calendar
Product demonstrations
Show the product being used, including the detail that makes its purpose clear.
Collection launches
Introduce the new range and explain how the products fit together, with a clear route to browse.
Fit and feature guides
Create readable posts that explain dimensions, fit, materials or key features relevant to the category.
Styling and combinations
Show complementary items together, from an outfit to a room setup or a daily routine.
Customer questions
Turn recurring questions into posts that help future shoppers make a more informed choice.
Brand and community stories
Give your audience a fuller picture of the brand through real team moments, values and customer content shared with permission.
Ecommerce social content planned, created and managed
Product and audience planning
We build the content calendar around priority ranges, launches and the interests of your shoppers.
Content creation
We prepare videos, images, carousels and captions that show products clearly and reflect the brand.
Publishing
We organise posts and keep the account active with content suited to each agreed platform.
Profile and link updates
We keep the profile message and relevant links aligned with the collections or offers being featured.
Routine replies
We handle routine comments and messages using the agreed product information, with a clear route to the right help or product page.
Reviews and improvements
We review content response and available store-link activity to decide which products, explanations and formats to develop next.
Choose how your products appear on camera
Product-focused content
Close-ups, demonstrations and practical uses put the product at the centre of the story.
Your people and brand materials
Founder explanations, team expertise and existing assets can help communicate the identity behind the range.
A Lunasol presenter
A presenter can explain or demonstrate your products when an on-camera speaker helps. Your owner and team do not need to appear.
Keep the content connected to what you are selling
Before a launch
Build interest with the idea, use or occasion behind the collection.
When the range arrives
Show the options and make it easy to find the relevant products in your store.
After the first introduction
Develop new uses, comparisons and answers that give the range more than one moment of attention.
Give a collection more than one story
Example content plan: for a new bag range, a first post can introduce the collection. A demonstration shows what fits inside, a comparison explains the sizes, and a later post shares an everyday packing idea. Each piece gives shoppers a different reason to explore the range.
Your Lunasol team
Your social media team for your online store
Social media manager
Connects the retail priorities, audience interests and publishing calendar.
Content team
Creates the visuals and demonstrations that help people understand the range.
Copy and community
Writes clear product stories and handles routine social conversations in your brand's voice.
Your main contact
Keeps content, launches and reporting organised in one place.
Your monthly marketing planMake your social accounts a useful part of the shopping experience
Lunasol handles content planning, creation, captions, publishing, profile and link updates, routine replies and performance reviews. We build the work around your products, shoppers and retail calendar.
One main contact coordinates a social presence that helps people discover the range, understand their choices and continue to your store.
Review & improve
See which content creates shopping interest
We review reach, viewing, saves, shares and product questions to understand how shoppers respond. Available link and website data adds context about visits from social content.
The findings guide the next product stories, formats and calls to action. Recorded purchases are reported separately where they can be connected to the activity.
Questions about ecommerce social media
Everything you want to know before we get started.
Still have a question?01What does the service cover?
We plan, create and publish organic social content, handle routine community replies and review performance. The content focuses on your range, brand and customer interests.
02Can you plan content around launches and restocks?
Yes. We connect the calendar to relevant retail moments, with content before, during and after a launch or restock.
03Can you explain products that need a demonstration?
Yes. We can use demonstrations, comparisons and practical examples to make the product and its uses easier to understand.
04Will our content be only product posts?
The plan can also include styling ideas, helpful answers, team stories and the interests your audience shares with the brand.
05Do we need to appear in the videos?
Product-led content can work without an on-camera speaker. Your team can feature where useful, and a Lunasol presenter is another option.
06Do you reply to product questions?
We handle routine social questions using agreed product information and guide people to the relevant product page or customer-service route.
07Can we add paid social campaigns?
Yes. Social Media Advertising is a separate service that can support the organic content plan with managed Facebook and Instagram campaigns.
08How do you measure progress?
We review content response, product questions and available visits from social links. Where purchase tracking is available, we keep those recorded actions distinct from engagement.
09Can you support a store with several product categories?
Yes. We plan content around the priority ranges and the different questions shoppers ask about them, while keeping the brand’s overall style consistent.
LET’S WORK TOGETHER
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Ecommerce Social Media Management
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Give your next customer a clearer view of your products
Talk to Lunasol about social media management for your online store.